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Support Process
SUPPORT PROCESS 1. Triggers: a. Ticket through support ticketing system b. Client service notifies an issue c. Other (to be evaluated) 2. Process a. Verify there is an open ticket (support team) b. Support team ...
Media Player in a Domain Join Environment
A Domain joined environment might impose constrains on the Synect media player software. Domain join environments enable group policies that might restrict access or change settings. It is important to communicate the software pre-requisites with the ...
GOAA SQL Database Server Requirements
Objective The following sections list the minimum hardware and software requirements to install and run MS SQL Server 2014 for GOAA BP-447 project. We recommend to use MS-SQL 64bit standard (MS-SQL Express only allows storage of up to 10GB). Database ...
How to Set Up Universal Players in Redundancy
Creating and setting Display Devices: Set up two Universal Player machines, and make sure Universal Player is running. Select the correct version for the specific project For the GOAA project we are using v3.7.1.225 Disable or delete all display ...
EDID - Display Reports 4K
LG clover displays 55" report by default 4K. LG display blocking the refresh rate to 30fps and doesn't allow for changes. Windows or the GPU driver (AMD) does not allow to change it to 1K. There is a way to lock the resolution through INF file. INF ...