Log Collection for YCD Events at GOAA

Log Collection for YCD Events at GOAA

1.      Place all displays for area affected on fail over

2.      Verify issue in C-nario snapshot

 

 

 

3.      Stop all processes on the Redundant UP

4.      Stop all processes on the Primary UP

5.      Stop all processes on the affected CC Core

6.      Collect all necessary Logs

a.      Redundant UP: Event Logs and watchdog logs

b.      Primary UP: Event Logs and watchdog logs

c.      CC Core: Event Logs and watchdog logs

7.      Restart C-nario on CC Core

8.      Restart C-nario on Primary UP

a.      Check snapshot for playback

9.      Restart C-nario on Redundant UP

10.   Verified playback in snapshot  

 

 

11.   Stop all processes on the Redundant UP

12.   Stop all processes on the Primary UP

13.   Stop all processes on the affected CC Core

14.   Collect new Watchdog logs

a.      CC Core

b.      Both UP’s

15.   Restart C-nario on CC Core

16.   Restart C-nario on Primary UP

17.   Restart C-nario on Secondary UP

18.   Verify playback in Cnario

 

19.   Verify frame rates

 

 

20.   Removed fail over and verify live playback

21.   Place log files in Dropbox, send to relevant parties.


    • Related Articles

    • YCD Event Log Collection Process

      1.      Place all displays for area affected on fail over 2.      Verify issue in C-nario snapshot       3.      Stop all processes on the Redundant UP 4.      Stop all processes on the Primary UP 5.      Stop all processes on the affected CC Core ...
    • Garbage Collection

      Garbage Collection Garbage collection (GC) is a form of automatic memory management. The garbage collector, or just collector, attempts to reclaim garbage, or memory occupied by objects that are no longer in use by the program. Garbage collection is ...
    • GOAA SQL Database Server Requirements

      Objective The following sections list the minimum hardware and software requirements to install and run MS SQL Server 2014 for GOAA BP-447 project. We recommend to use MS-SQL 64bit standard (MS-SQL Express only allows storage of up to 10GB). Database ...
    • Adding New GOAA Experiences in C-Nario

      1. Integrate Content into C-Nario       a. Solution team sends delivery via Dropbox.       b. Download content to Z: drive into correct folder. If folder doesn't exist, create folder and name after content/airline.       c. Import layout/content into ...
    • Updating the SDMC version on the log-in page and on the general tab in the Help Center

      Correction on main log-in page: Locate "main.js" script file in the root folder of SDMC: C:\inetpub\wwwroot\sdmc\public\static\js Open file using Notepad++ Look for the entry named "Version with latest version: 4.0.076" Change the Version number to ...